Skip to main content

Support

Help
& Support

Everything you need to install FIXONEX products correctly — from surface preparation to final finishing.

Execution Flow

Key Steps On Site

1

Surface Prep

Clean, sound, and flat substrate.

2

Mix Adhesive

Correct water ratio and slump.

3

Apply & Set Tiles

Full contact within open time.

4

Allow Cure Time

Before grout and loading.

5

Apply Grout

Epoxy or cement as specified.

6

Final Clean

Remove residues per TDS.

Guides

How-to Guides

Mixing FIXONEX adhesive for a strong, even bed

How to achieve a homogeneous mix, manage open time on warm days, and avoid over-retempering on site.

Choosing trowel size and checking coverage

Why notch size matters for large-format tile and how to verify transfer to the back of the tile.

Grouting commercial floors without panic

Joint packing, wash timing, and protection of adjacent trades during grout cure windows.

Epoxy grout: teamwork and cleanup

Working in teams, pot life awareness, and safe handling during application.

Cleaning after install without bringing haze back

Balancing grout cure protection with timely haze removal using FIXONEX cleaners.

Safety basics on site

Baseline site safety expectations when mixing powders, using epoxies, or applying PU systems.

Safety & Handling

  • Keep out of reach of children.
  • Wash hands after use.
  • Store in a cool, dry place away from moisture.

FAQ

Frequently Asked Questions

Still need help?

Our technical team is ready to assist with your installation questions.